New J M - Headset


Technical information and Q&A applicable to all years and models of Goldwings
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mwest479
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Location: Fort Smith, Arkansas
Motorcycle: 2012 GL1800

New J M - Headset

Post by mwest479 » Sat Dec 21, 2013 9:37 am



Upgraded old style jm headset to new HS-BCD279-UN-HO , in attempt to reduce air noise with the smaller mic. No problem with old set,new sets failed as soon as we left the dealer. Rule out cord problems , it's the factory wiring in the headsets. Still in warranty , returning sets to dealer. Any suggestions for headsets for open face helmets ?



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WingAdmin
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Re: New J M - Headset

Post by WingAdmin » Sun Dec 22, 2013 4:57 pm

J&M is normally very good on honoring warranties and going out of their way to make things right. That said, I've never had a problem with their products. I can't offer help with open air mics, as I only have experience with the full face products.

mwest479
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Joined: Sun Jul 28, 2013 8:20 pm
Location: Fort Smith, Arkansas
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Re: New J M - Headset

Post by mwest479 » Mon Dec 23, 2013 9:56 am

Thank You WingAdmin. , Have had many failures in both helmets. All related to the JM headset wiring . No fails on the cords.

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dingdong
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Re: New J M - Headset

Post by dingdong » Mon Dec 23, 2013 10:37 am

Me too with the wiring problems. The coiled cords are so short and stiff that the stress causes the wiring to break in short order. The wires break at the plugs on either end. I know they have an extension but another 6 inches might eliminate this problem. I think I would rather have a straight cord as opposed to coiled. I am on my third set in 4 years. BOOO!
Tom

A well regulated Militia, being necessary to the security of a free State, the right of the people to keep and bear Arms, shall not be infringed.

mwest479
Posts: 19
Joined: Sun Jul 28, 2013 8:20 pm
Location: Fort Smith, Arkansas
Motorcycle: 2012 GL1800

Re: New J M - Headset

Post by mwest479 » Mon Dec 23, 2013 12:41 pm

D/D , Haven't experienced any cord failure yet. The headsets probably haven't worked long enough for that to happen.

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MikeB
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Re: New J M - Headset

Post by MikeB » Tue Dec 24, 2013 11:44 am

I've been using mine and my wife's Air Riderheadsets or the past 13 years and they still perform flawlessly. Early on in the first year, we had two failures of the microphone amplifier (they are battery operated microphone amplified units). They were replaced with new units under warranty. There have been no failures since. The Air Rider sets replaced JM headsets that were less than a year old. I won't bash J&M but I will never buy J&M headsets again.

By the way, my headset is used in an open face helmet and my co-rider uses a full face helmet. The same style headset is used in both helmets, there is no difference besides the size of the wind sock over the microphone. I also do not think the amplified microphone headset is available any longer. It was originally designed with the GL1500 in mind because of complaints of low modulation from the GL1500 CB radio. The amplification is not needed with the GL1800.


Consequently, I have not needed to try or buy any other manufacturer's headsets so I can only pass on what I have heard from others. Edsets seem to be the favorite and their customer service is great.
MikeB
Tacoma, WA, USA

mwest479
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Location: Fort Smith, Arkansas
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Re: New J M - Headset

Post by mwest479 » Tue Dec 24, 2013 12:23 pm

Thanks MikeB , I am definitely going to check out Air Rider.

furnacedoc
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Re: New J M - Headset

Post by furnacedoc » Thu Dec 26, 2013 2:34 pm

Hello everyone, Merry Christmas. I have had to replace 3 coiled cords in the last 4 years on my wife's and my headset but no problem with the headsets, See ya on the road

mwest479
Posts: 19
Joined: Sun Jul 28, 2013 8:20 pm
Location: Fort Smith, Arkansas
Motorcycle: 2012 GL1800

Re: New J M - Headset

Post by mwest479 » Thu Dec 26, 2013 8:05 pm

Thanks for your input furnacedoc , but cords are fine. If you wiggle the speaker wire on my headset the speaker will work ( for a while ). Can not get the passenger mic to work at all. Ist problem occurred when leaving Honda shop after install.



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