Saber cycle head-gasket problem.


Information and questions on GL1100 Goldwings (1980-1983)
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damorsoft
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Saber cycle head-gasket problem.

Postby damorsoft » Tue Jan 24, 2012 5:55 pm



Be very carefull bad parts bad Customer service.
I summary of my problems with Saber Cycle..


Dec 17 2011 1:53pm
An update to my email of yesterday.. The head gaskets are not sized correctly the space between the upper and lower head bolts front and rear is too short and the
gasket is being forced into a ridge and preventing the heads from seating 100%.
If you could check this out and let me know what to do.I could clean out the holes to fit and remove the ridge but this is kind of an aftermarket fix.

Mon, Dec 19 2011 11:26am - staff
The gaskets are gang punched in a permanent die fixture, and there is no
variance between any in our inventory. All match OEM samples we have on hand for quality control checking BEFORE we even OK a production lot.
Our head gaskets fit a stock piston bore. We have the very same head gaskets installed in our own personal bikes and they were installed by a mechanic at the local
Honda dealership.We are a parts warehouse, not a repair shop. You should not have to ask us for guidance. Anybody who takes on rebuilding an engine should own at least one workshop manual, either Honda, Clymer or Haynes.

Mon, Jan 23 2012 10:39pm
That is all fine and dandy.
Your head gasket had bolt holes that were too close together causing a resulting ridge of steel to be formed against the lower bolt holes when torqued down thus
preventing the heads from sealing correctly resulting in water leaks. I filed down the ridges and expanded the holes to fit the bolts, however the head gasket did
not reseal correctly resulting in water in my oil and water leaks I purchased a new set of head-gaskets from Honda and had no issues with incorrect bolt hole alignment.
I want to return the head gaskets for a refund or a replacement with some head-gaskets which have been made to Honda spec.
Thanks for your time.

Tue, Jan 24 2012 10:46am - staff
The fact that you were able to install the head gaskets back in Dec. proves the bolt holes line up. FYI, the bolt holes are exactly in the same position on the
GL1000, GL1100 and GL1200 but the cylinder sizes were changed over the model years.
The fact that you had to ask for installation guidelines back in Dec. indicates that you do not have a workshop manual. Anybody who attempts a rebuild project such
as what you've taken on, based on the parts you purchased from us, should have at least one workshop manual.
The list of parts you purchase is a strong indication that the bike you own has been abused. Your cylinder heads and engine block may be very well be warped.
Hopefully your engine block is in good shape so we suggest you get to a machinist shop and have your cylinder heads milled. The surface must be absolutely PERFECT
for your head gaskets to make a lasting seal.

Tue, Jan 24 2012 12:30pm
You really should hire somebody who can read. I am aware that you really don't want to spend much money on support. However people who can read would be an asset. If they could read they would have read....The genuine Honda gaskets fit and sealed well... no warped heads period no bad block, just bad gaskets. The rings were replaced just because the engine came to me as an unknown unit and I wanted to have a look at the bottom end.. There was no abuse.. The only abuse is what I am receiving from your support staff who cannot read.
Please send a pair of proper gaskets. I did not come to you for support in December, but at the time did not have any clue a reputable company would sell bad
gaskets. I have 3 manuals and have torn down 3 Goldwing engines. and have a 4th on my bench.. I am not an idiot.

Tue, Jan 24 2012 12:47pm - staff
A properly maintained HONDA engine NEVER, EVER requires replacement of piston rings. That engine was abused.
If you have a workshop manual then why did you ask on Sat, Dec 17 2011 1:53pm, "Do you have some guidelines to install these head gaskets?"
We don't understand why someone who has so many workshop manuals and experience would hit up so many forums for free information. Forums are sometimes a mind field of misinformation, as some of our customers and even the forum moderators have attested to.
Please review the sales policies you agreed to prior to placing your order. There is no return or exchange for consumable parts such as head gaskets.
We cannot be responsible for DIY installations. On ClassicGoldWings.com, you pubicly admitted to destroying your carburetor idle jet while cleaning - not an easy
thing to do.

If for no other reason you do not deal with these people, think customer service...



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littlebeaver
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Re: Saber cycle head-gasket problem.

Postby littlebeaver » Tue Jan 24, 2012 7:02 pm

Well, I'd like to see some photo's to compare...

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damorsoft
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Re: Saber cycle head-gasket problem.

Postby damorsoft » Tue Jan 24, 2012 8:40 pm

littlebeaver wrote:Well, I'd like to see some photo's to compare...


Good idea I will get onto that..

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WingAdmin
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Re: Saber cycle head-gasket problem.

Postby WingAdmin » Tue Jan 24, 2012 9:23 pm

damorsoft wrote:Be very carefull bad parts bad Customer service.
I summary of my problems with Saber Cycle..


Visit the vendor's page and add your experiences to the long list of dissatisfied customers screwed over by Saber Cycle: Saber Cycle Hall of Shame. How unfortunate that you didn't do that before buying from them.

What you have experienced is normal for Saber Cycle - poor quality products that don't fit, and then insults and rude responses from customer service when you try to get satisfaction. Good luck getting your money back - you might want to just chalk it up to a learning experience, and make sure you never use Saber Cycle again.

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littlebeaver
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Re: Saber cycle head-gasket problem.

Postby littlebeaver » Tue Jan 24, 2012 10:35 pm

Ok, there are some serious issues with these folks, there are too many issue's.. How in the World do they do business being so rude to their paying customers.. Can you imagine how well they could do with a different approach...I'm glad their on the Mo. side of Kansas City, if they were in Kansas I'd have to go and get them a wake up call, or at least yell at someone :lol: :lol:

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Re: Saber cycle head-gasket problem.

Postby detdrbuzzard » Wed Jan 25, 2012 7:44 am

i got the chrome accent for the radio on my 1200 wing from saber cycle other than something like an accent part i would never buy anything electrical or engine related from saber cycle
'99 ST1100, '93 se
'75 cb750k, '79 cb 750f, '79 cb750 superK
cb 450sc, sunL70
'06 st1300a
.... william

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damorsoft
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Re: Saber cycle head-gasket problem.

Postby damorsoft » Thu Jan 26, 2012 4:00 pm

damorsoft wrote:
littlebeaver wrote:Well, I'd like to see some photo's to compare...


Good idea I will get onto that..
Attachments

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littlebeaver
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Re: Saber cycle head-gasket problem.

Postby littlebeaver » Thu Jan 26, 2012 6:13 pm

Wow, I was thinking a back to back photo, the oem one under the saber one but it's not important man, you have plenty of experiance, more than me probably we all believe you, if you say it was off it was off, I never questioned that, but a comparison photo is the ultimate proof you would need for your case to show these fine folks that they are selling crap, these folks won't give your money back because they just won't.. They conduct business in a nasty way from what I have read....No way are they friendly folks, no way...A business that acts like they are right and you are wrong is doomed as a business..

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Re: Saber cycle head-gasket problem.

Postby WingAdmin » Thu Jan 26, 2012 6:26 pm

I'm absolutely sure they know they are selling wrong-sized garbage. They can't possibly know, with the amount of complaints about ill-fitting and short-lived parts. They choose to ignore it and continue to take peoples' money, because that's all that they are interested in.

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damorsoft
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Re: Saber cycle head-gasket problem.

Postby damorsoft » Thu Jan 26, 2012 7:15 pm

littlebeaver wrote:Wow, I was thinking a back to back photo, the oem one under the saber one but it's not important man, you have plenty of experiance, more than me probably we all believe you, if you say it was off it was off, I never questioned that, but a comparison photo is the ultimate proof you would need for your case to show these fine folks that they are selling crap, these folks won't give your money back because they just won't.. They conduct business in a nasty way from what I have read....No way are they friendly folks, no way...A business that acts like they are right and you are wrong is doomed as a business..




Oh, that kind of photo, I do have an old set of OEM around, not sure if with all the dark the picture will show up the difference, maybe if I spray the old one white....
I will get back at ya.. good idea.

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Re: Saber cycle head-gasket problem.

Postby dingdong » Fri Jan 27, 2012 9:30 am

It is obvious by the photo that the hole is off center. I think the folks at SC just enjoy hassling people. Must be what makes their world go around. Sad! Sad! Sad to have to live your life like that.
Tom

A well regulated Militia, being necessary to the security of a free State, the right of the people to keep and bear Arms, shall not be infringed.

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Re: Saber cycle head-gasket problem.

Postby Missourimike » Wed Feb 01, 2012 12:24 pm

The way Saberpsycho stays in business is they sell to folks who don't know of their reputation for being rude, arrogant, and having a Nutcase for an owner. It's a 4 horse outfit, run by a woman(not a lady) in Blue Springs, MO. I really feel for her husband who works there also. I know that some of their vendors supply them with Chinese made parts and on their websites and ebay, they show the parts as being Honda or Made in Japan. I for one will not use Chinese stuff on my vehicles. It won't fit or won't last. Their quality is where Japan was...in 1948.

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damorsoft
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Re: Saber cycle head-gasket problem.

Postby damorsoft » Sun Feb 19, 2012 6:38 pm

Missourimike wrote:The way Saberpsycho stays in business is they sell to folks who don't know of their reputation for being rude, arrogant, and having a Nutcase for an owner. It's a 4 horse outfit, run by a woman(not a lady) in Blue Springs, MO. I really feel for her husband who works there also. I know that some of their vendors supply them with Chinese made parts and on their websites and ebay, they show the parts as being Honda or Made in Japan. I for one will not use Chinese stuff on my vehicles. It won't fit or won't last. Their quality is where Japan was...in 1948.


Just have to keep this going.. A couple of other folks writing about bad head gaskets from Saber Cycle on other forums.. I suppose Saber Cycle feels that we are all incompetents who shouldn't even pick up a tool.

Family run business, my ass.

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tedmass
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Re: Saber cycle head-gasket problem.

Postby tedmass » Wed Mar 07, 2012 12:40 am

Crappy China stuff + really bad attitudes. At least they did'nt call you foul names like thay Have on ebay . I learned when I bought belts ,thought thay were made by Gates..live and learn
Be carefull out there

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BigSwede
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Re: Saber cycle head-gasket problem.

Postby BigSwede » Wed Mar 07, 2012 4:57 pm

Have they given up on eBay? they have nothing for sale at the moment and last sales look to have been in mid January... interesting.
Current:
83 GL1100 Interstate
Past:
76 GL1000
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Missourimike
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Re: Saber cycle head-gasket problem.

Postby Missourimike » Sat Mar 10, 2012 5:38 am

They given up on ebay? I doubt that, being that's where they get their most customers who don't know them and/or their reputation. Maybe ebay gave up on them and the complaints against them! Maybe Karma finally came knocking on their door!

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Re: Saber cycle head-gasket problem.

Postby WingAdmin » Mon Mar 12, 2012 2:30 pm

Missourimike wrote:They given up on ebay? I doubt that, being that's where they get their most customers who don't know them and/or their reputation. Maybe ebay gave up on them and the complaints against them! Maybe Karma finally came knocking on their door!


They don't accept PayPal for that exact reason - far too many complaints, PayPal won't do business with them!

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Re: Saber cycle head-gasket problem.

Postby lbman » Wed Jul 01, 2015 9:31 am

I too am a member of saber hall of shame. Holly WOW what a bunch. it's folks like that .....well enough said...gets my blood pumping.

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Re: Saber cycle head-gasket problem.

Postby littlebeaver » Wed Jul 01, 2015 11:12 am

these folks give Kansas City a bad name.....glad they are on the Mo. side....LOL Not the Kansas side....

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vaughn
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Re: Saber cycle head-gasket problem.

Postby vaughn » Wed Jul 01, 2015 8:39 pm

They are now advertising in Wing World magazine. I think most members are well aware of their junk. I was lucky enough to find out about them before I bought anything.

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Re: Saber cycle head-gasket problem.

Postby dingdong » Thu Jul 02, 2015 7:27 am

vaughn wrote:They are now advertising in Wing World magazine. I think most members are well aware of their junk. I was lucky enough to find out about them before I bought anything.


Isn't that the mag from GWRRA? Interesting that the would accept advertising from SC. What can I say? I guess it's all about the money after all.

Tom


Tom

A well regulated Militia, being necessary to the security of a free State, the right of the people to keep and bear Arms, shall not be infringed.


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