Kuryakyn Transformer recall


Information and questions on GL1800 Goldwings (2001-Present)
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ogilly0753
Posts: 38
Joined: Tue Oct 25, 2011 9:17 am
Location: Fargo, ND
Motorcycle: 2012 Honda Gold Wing GL1800

Kuryakyn Transformer recall

Postby ogilly0753 » Tue Mar 20, 2012 2:49 pm



FYI

Re: NHTSA #11E-054

Dear Kuryakyn Customer,

This recall notice is sent to you in accordance with the requirements of the National Traffic and
Motor Vehicle Safety Act.

Kuryakyn Holdings, LLC (“Kuryakyn”) has decided that a defect which relates to motor vehicle
safety exists with Kuryakyn® TransformerTM Passenger floorboards (Kuryakyn part no. 7005)
when installed on certain Honda GL 1800 motorcycles. These floorboards (floorboards
manufactured and sold between 9/15/2008 and 12/1/2011) have a mounting piece that connects
the floorboards to the motorcycle frame that may crack and separate from the mounting bolts.
The consequence of this condition is that the passenger floorboard may separate from the
motorcycle when a passenger puts his or her full weight on the floorboard, such as when
mounting or dismounting the motorcycle. If you purchased your Kuryakyn® TransformerTM
Passenger floorboards (Kuryakyn part no. 7005) between 9/15/2008 and 12/2/2011, you are
advised to immediately discontinue use of the Transformer passenger floorboards. Kuryakyn is
redesigning the mounting piece and will have replacement mount kits available on or around
April 1, 2012 at no charge to you.
Please contact Kuryakyn customer service at 1-866-296-4728 to register for your replacement or
send an e-mail to js@kuryakyn.com. A Kuryakyn representative will arrange for prompt
attention to your replacement mount kit.

If you no longer have the motorcycle described in this letter, please help us to update our records by
contacting js@kuryakyn.com. Federal regulation requires that any vehicle lessor receiving this recall
notice must forward a copy of this notice to the lessee within ten days.

We regret any inconvenience that this action may cause you. However, we are concerned about
your safety. If your dealer fails or is unable to remedy this defect by providing you with a
replacement mount kit at no charge and within a reasonable time, you may submit a written
complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New
Jersey Avenue, SE, Washington, DC 20590, or call 1-888-327-4236 (TTY: 1-800-424-9153); or
go to http://www.safercar.gov. Thank you for your attention to this important matter.
Kuryakyn Holdings Customer Service


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themainviking
Posts: 2580
Joined: Wed Sep 29, 2010 6:59 pm
Location: North Bay, Ontario, Canada
Motorcycle: 2009 GL1800 AD

Re: Kuryakyn Transformer recall

Postby themainviking » Wed Mar 21, 2012 7:44 am

As I am in Canada, in early January, I called Kuryakyn. I was right to do so, as there was not going to be any recall letter for me. I would think that only those who bought directly from Kuryakyn will get one (if indeed anyone does)

Anyway, to the point. Email them, and get on the waiting list. I repeat - I contacted them in early January, and my updated replacement mounts arrived last week (mid March) The fix was about twenty minutes start to finish.
It ain't about the destination - it's all about the journey

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ogilly0753
Posts: 38
Joined: Tue Oct 25, 2011 9:17 am
Location: Fargo, ND
Motorcycle: 2012 Honda Gold Wing GL1800

Re: Kuryakyn Transformer recall

Postby ogilly0753 » Wed Mar 21, 2012 8:42 am

I emailed them yesterday after posting the recall and received a form a couple hours later for me to fill out to submit.
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OIF 2007
GWRRA member
ND Patriot Guard

Maverick
Posts: 17
Joined: Tue Mar 09, 2010 11:24 pm
Location: Alabama, AL
Motorcycle: 2009 GL1800A Hannigan Trike

Re: Kuryakyn Transformer recall

Postby Maverick » Sun Apr 01, 2012 8:39 pm

About 2 weeks ago I called Kuryakyn, told them what year bike I had, they took my name and address. This past Friday I received the replacement parts. Fast service, no hassle. I've had this kind of service from Kuryakyn before.
ALR-460; PGR; VFW 3788; AL 460

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madron99
Posts: 5
Joined: Sun Jul 26, 2009 4:57 pm
Location: Fenton, MO
Motorcycle: 2007 GL1800 Trike
RIP GL1500

Re: Kuryakyn Transformer recall

Postby madron99 » Tue Apr 03, 2012 2:19 am

I bought a used 07 Goldwing and it had the floor boards on when I bought it . I got an unrelated call from the company and mentioned this to them and they sent me out the Fix about 3 weeks ago. I am pleased with that kind of service.




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