XM Radio Reception


Information and questions on GL1800 Goldwings (2001-Present)
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tbruno
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XM Radio Reception

Postby tbruno » Tue Jul 03, 2012 3:01 pm



Hello everyone, does anyone have a problem with the xm radio? I live in the Northeast. My radio keeps cutting in and out. i have traveled to Florida and threw the Smoky Mountians on the return trip. I have contacted Honda and they said they know nothing of the kind. I also called numurous deales around the states. Everybody tells me that they have not had any problems. Can anybody help me out. Thanks.



Mike 545
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Re: XM Radio Reception

Postby Mike 545 » Tue Jul 03, 2012 4:56 pm

I recently got a 2012 wing. My XM cuts-out, when I put it into the garage. Plus, I was supposed to get 3 free months; XM shut it down after 3 weeks.

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dragon2000
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Re: XM Radio Reception

Postby dragon2000 » Tue Jul 03, 2012 7:51 pm

Mike 545 wrote:I recently got a 2012 wing. My XM cuts-out, when I put it into the garage. Plus, I was supposed to get 3 free months; XM shut it down after 3 weeks.


I experience the same receiption issues with my GPS when I drive my Wing into my garage. That said, since the XM and GPS depend on Satellite reception I suspect it could be your provider.

My Wing is a 2009 and I do not have the XM option. I have the Zummo 550 GPS and love the capability it provides with being able to select destinations, etc on the move.

I wanted to install the 550 antenna to take advantage of the weather option. My question is, do you have the weather option? If so is this also affected by poor reception and also what is the approx cost? Here in Canada the cost is ridiculas :shock:

Any info you can pass on would be greatly appreciated.

Thx
Steve

Dragon2000

Remember - You Meet the Nicest People Riding a Honda!

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cbx4evr
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Re: XM Radio Reception

Postby cbx4evr » Tue Jul 03, 2012 8:13 pm

Mike 545 wrote:I recently got a 2012 wing. My XM cuts-out, when I put it into the garage. Plus, I was supposed to get 3 free months; XM shut it down after 3 weeks.




Welcome to the world of XM. Worst company to deal with that you can run into. Goggle it for more info. Their business practices are something else.

That said the XM in my car cuts out when I drive it into the garage too. If I wait for a bit it will come back on. I think that is normal.
"It´s a friggen motorcycle, it´s not supposed to be comfortable, quiet or safe. The wind noise is supposed to hurt your ears, the seat should be hard and riding it should make you s**t your pants every now and then. "

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WingAdmin
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Re: XM Radio Reception

Postby WingAdmin » Thu Jul 05, 2012 4:12 pm

Sirius/XM is lousy in terms of customer support - that said, they will do almost anything to keep you as a customer. If you call to tell them you're canceling, they will normally offer you lots of free months and/or discounts in order to stay.

Mike 545
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Re: XM Radio Reception

Postby Mike 545 » Thu Jul 05, 2012 4:36 pm

Perhaps, but I was supposed to get 3 free months; and they cut me off after 3 weeks. That does not sound like viable customer support.

GRAPEAPE94
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Re: XM Radio Reception

Postby GRAPEAPE94 » Thu Jul 05, 2012 6:15 pm

I have an XM radio that I move between my bike and truck with no problems. Seeing as though it is satilite provided you need a clear view if the sky. If there are a lot of trees overhanging the road , or you are downtown in a city with a lot of tall buildings the reception will be blocked. I have ridden from S.W. Fl. to Cleveland with no problems and that includes severl trips on the Blue Ridge Parkway and the Tail of The Dragon.

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Rambler444
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Re: XM Radio Reception

Postby Rambler444 » Wed Jul 11, 2012 11:07 am

I have xm on mine that I also move from car, to truck ,and motorcycle. mine cuts out when the signal is blocked, but that`s normal I would say , around large buildings or covered roads or or things like that, it could also be the position of you antenna, ok check that out, . yes their service is lousy, when it comes to customer s, so call them and tell they what for and they will give you some bertter options at least they did me .

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jschiner
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Re: XM Radio Reception

Postby jschiner » Wed Aug 01, 2012 6:29 pm

My 2012 XM is crap. The least amount of riding under tree leaves knock out the signal. The sound quality really sucks compared to my car unit. My factory car XM sounds 100% better. My guess is that the placement and quality of the bike's XM Antenna is the culprit. If you are in your garage it's fairly normal for them to cut out as when you are under a bridge. Their should be a fair amount of signal buffering built in so that when you are under a Bridge or riding under trees that you still would maintain a buffered signal but that is not the case with Honda's. It's just a bad implementation all around. Sucks paying all those big bucks and getting a second rate system. Maybe a different antenna would help out the unit.

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motorhead1977
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Re: XM Radio Reception

Postby motorhead1977 » Thu Aug 02, 2012 8:23 pm

I have XM on my 09 and it also cuts out in some locations that would seem to be clear overhead. I am in the NE as well. I figured it has something to do with the antenna placement under the front of the fairing. Remember, the factory XM in your car usually has an external mounted antenna so it will do a better job. As for customer service I have not needed any so I can't comment.
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GRAPEAPE94
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Re: XM Radio Reception

Postby GRAPEAPE94 » Thu Aug 02, 2012 9:46 pm

I have an add on XM radio that I use both on the bike and in my truck so I mounted the antenna on top of the dash with no problems. I origianally wanted to mount it under the trunk lid so that it would not be seen but after removing the inner liner from the lid and trying it there I found out that my reception was not the best. On top of the dash panel it has a clear view of the sky and as the dash and antenna are both black it is barley noticeable.

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Re: XM Radio Reception

Postby WingAdmin » Tue Aug 21, 2012 2:13 pm

XM is 100% digital, so if the sound quality is bad, it's not because of bad reception. You either have 100% reception, or you have nothing - it can't degrade because of a poor signal. If it doesn't sound good, it's because of the design and/or implementation of the radio itself.

As for frequent cutouts, this is usually due to poor antenna placement. I too have my aftermarket antenna mounted on the dash of my 1500, and it virtually never cuts out.

XM has two satellites, one over the east coast, one over the west coast. Each of them transmits two copies of the signal - one live, and one delayed by a few seconds. The radio buffers the live signal, and can revert to the delayed signal if required. Normally, it will have at least a couple signals from the satellites to rely upon. If you drive under a bridge where there is no signal at all, it will run off the buffer until you emerge and it picks up the signal again, at which point it will start building up the buffer again. If the bridge is too long, the radio's buffer will run out, and it will mute.

XM also has terrestrial transmitters in large metropolitan areas that do not require line of sight access to the transmitter (like a regular FM radio). These transmitters rebroadcast the satellite digital signal, so you can receive a full signal even with no view of the sky at all.

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motorhead1977
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Re: XM Radio Reception

Postby motorhead1977 » Tue Aug 21, 2012 3:58 pm

So, how big a job would it be to move the Honda XM antenna from under the fairing to a dash top mount? Could be worth it as my wife loves having the tunes.


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