2009 xm radio problems


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oakrunjim
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2009 xm radio problems

Postby oakrunjim » Wed Oct 09, 2013 10:52 pm



My 2009 level 4 goldwings xm standard radio that came with the bike just started to cut in and out. It says loading channels, check antenna and sometimes it will not even let me get the radio ID up when I go to channel 0. Sirius said they reset it and it worked, then It failed again, then yesterday they said they had an outage in Florida and it should be ok. It was, but it fails again. What's up? Anyone have similar issues. The bike sat for 2 months and then this started this weekend. It has never happened before. Garage kept.



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Re: 2009 xm radio problems

Postby WingAdmin » Thu Oct 10, 2013 1:13 pm

Sounds very much like either a faulty connection between the antenna and radio, or a problem with the antenna/coax itself. I have yet to see a satellite radio antenna actually physically fail before, but I have seen the coax cable fail on them many times.

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93aspy
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Re: 2009 xm radio problems

Postby 93aspy » Sat Oct 12, 2013 12:43 pm

might be worth opening up the front cowling and checking the antenna connection if it continues... Do you have an extended warranty on your 09??? I do and I'm good until 2017...

Les
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oakrunjim
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Re: 2009 xm radio problems

Postby oakrunjim » Sat Oct 12, 2013 7:16 pm

Thanks for the replies the dealership is cluless and the xm/sirius team is also clueless. When I get the time and the info on how to get at the antenna under the cowling I will check it.

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93aspy
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Re: 2009 xm radio problems

Postby 93aspy » Sun Oct 13, 2013 10:47 pm

Jim,

well, I would kind of expect the Sirius XM team to be clueless - they're nothing but a bunch of "script readers", but your dealer certainly should have some ideas... I would look to either the XM antenna or connection therein - if that doesn't do it, I would lean to replacing the XM radio in the bike which probably means replacing the entire radio... Are you under warranty???
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oakrunjim
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Location: Ocala, Fl
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Re: 2009 xm radio problems

Postby oakrunjim » Wed Oct 16, 2013 12:21 pm

All connections appear to be good. This started after the bike sat for several months. I rode several days ago and the xm came on after thirty minutes of riding. When I started out no radio ID comes on at all. Confusing for sure, it looks like it is loading up and then starts to work, then fails again. It's the no radio ID that is perplexing. Yesterday it all worked. have not had the time to check today.

oakrunjim
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Re: 2009 xm radio problems

Postby oakrunjim » Wed Oct 16, 2013 9:49 pm

not under warranty. Looks like the Navi/xm unit itself is around 256.00 to 330.oo to replace. then they want another 300 for the navi card which I updated last year, so if this proves to be the problem I will buy the replacement board and then use the most recent mapping card in my present unit. This weekend I will tear into the connections and see what happens. I have called several major Honda dealers throughout the states and none of them has any knowledge of such a problem or how to troubleshoot it. That's simply ridiculous!

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93aspy
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Re: 2009 xm radio problems

Postby 93aspy » Mon Nov 04, 2013 3:30 pm

Well, I really wouldn't expect a motorcycle mechanic to be able to fix a radio - same as a car dealer - they send them out to be repaired, but I do agree that they should at least have a repair facility to send them to, rather than replacing the entire radio - that is just nuts!!!

However, have you talked to the folks at Sierra Electronics??? They fix Wing radios and are quite knowledgeable in all aspects of them... Give them a call and see what they say... Maybe they can repair it for less than the OEM cost to replace it... If I'm reading their website correctly, it looks like a flat fee of $100 dollars plus 25 dollars shipping... Might be worth a try, or at least a phone call to find out...

http://www.sierra-mc.com/radioservice.html

Good Luck,

Les
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oakrunjim
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Re: 2009 xm radio problems

Postby oakrunjim » Fri Apr 04, 2014 4:38 pm

How do you get to the xm puck? Are there any video helps out there?

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93aspy
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Re: 2009 xm radio problems

Postby 93aspy » Thu Apr 10, 2014 8:22 am

Not sure if Fred Harmon's DVDs cover that but you could check... Both Navi and XM antenna's are under the dash below the windshield... Not a difficult job to get too but time consuming... I just looked at the index and looks like XM/Navi/TPMS are covered on disk 18... I have a set of these and they are invaluable for anyone doing their own service - I highly recommend them...

http://www.angelridevideos.com/gl1800.html

Les
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harvey01
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Re: 2009 xm radio problems

Postby harvey01 » Thu Apr 10, 2014 9:04 am

Check for PM message.


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