Expectations


Motorcycle related items for sale or wanted
  • Sponsored Links
Scooby
Posts: 6
Joined: Mon Apr 12, 2010 2:19 pm
Location: North Bend, Washington, USA
Motorcycle: 2008 GL1800

Expectations

Postby Scooby » Wed Oct 28, 2015 8:48 pm



Hypothetical question regarding selling items on a forum such as this.
Sequence of events and assumptions:
* Sold item through the board. Delivered item and received payment in a timely manner.
* 6 months following delivery, received an message from the buyer that they had the part installed and report that it wasn't fully operational. They demand a full refund.

What is "reasonable" in a case like this? Is the buyer due a full refund?
Is there an implied warranty on a used item 6 months after the transaction is completed?


-- Mike

User avatar
NVSB4
Posts: 1130
Joined: Sat Mar 03, 2012 6:39 pm
Location: Arlington, Texas
Motorcycle: 1996 GL1500SE
1992 GL1500I (sold)
1986 GL1200A (sold)
2002 HD FXDL Low Rider (sold)
1993 Yamaha Virago XV1000 (sold)
Too many others to list

Re: Expectations

Postby NVSB4 » Wed Oct 28, 2015 9:24 pm

A couple of questions.
1. Was the item working when you sold it?
2. Is the item something that could be screwed up by the purchaser, either when installing or through use?
3. Did they install right after purchase and now it isn't working or they waited 6 months to install?

I'm assuming that the item was working when you sold it, so here is my view.
My opinion is that anything sold is up to the buyer to verify either before buying or as soon as it's received
A "tail-light warranty" comes to mind (warrantied as long as you can see the tail-lights in the distance).
I would find out the particulars from the buyer (#2 & 3) and explain that it has become their problem due to the above.

Of course your view may be different.
If the item sold was inexpensive, you could just refund to get them out of the way.
If not, maybe come to an agreement for a partial refund.
Either way, I would ask for the item back.
It's never too late to have a happy childhood!

Image

Image
Red=All bikes Blue=Wings

Chris

User avatar
themainviking
Posts: 2580
Joined: Wed Sep 29, 2010 6:59 pm
Location: North Bay, Ontario, Canada
Motorcycle: 2009 GL1800 AD

Re: Expectations

Postby themainviking » Thu Oct 29, 2015 7:07 am

Buying used always carries the "Caveat Emptor" (Let the Buyer Beware) heading along with the price. Six months after purchase, one must really trust the word of the buyer that the part was not installed immediately, used for six months and then quit functioning fully, and the story becomes, oh - no - I never used it before this. If it worked, and you know it worked, when you sold it, your responsibility is done. If it was iffy when you sold it, then you cheated the buyer. It goes both ways.
It ain't about the destination - it's all about the journey

ImageImage


Return to “For Sale/Wanted”




Who is online

Users browsing this forum: No registered users and 5 guests