Nolan Helmets

miken6qzt · Post by **miken6qzt** » Mon Jul 02, 2012 9:22 am

I went out and bought an N-103 with the nolan bluetooth and headset installed, just over a year ago. I ride a 94 Goldwing, so had to get the intercom cable to go with the helmet.

if your looking for bluetooth to go in a helmet, DON'T buy the nolan products. I have had more problems with this hedset in one year than all the other headsets in all the other helmets I've ever owned.

The list of problems range from the intercom cable is too short, and when it first came out the "phone" plug, which plugs into the bottom left side of the helmet, was straight. This caused breakage to the receptical, they finally came out with a 90 deg. jack, but the cable is still too short. I'm now experiencing intermittent speaker audio.

nolan will repair or replace components as needed, but they want you to send your helmet back to them for repair, which means your without it for "weeks" at a time.

Bottom line is I think youd be happier putting in a J & M headset into the nolan helmet.

cbx4evr · Post by **cbx4evr** » Mon Jul 02, 2012 1:01 pm

I've had issues too with a Nolan setup that I bought this spring. Still have the helmets but sent the com systems back and waiting for their replacement - backordered to mid July. I too had the cable with the mini jack. Cable lasted a couple of outings and it no longer worked. I'm concerned that you mention that the new mini USB cable is still too short as that is what I'm supposed to be getting.

We just returned from a 4000 mile trip and were frustrated that with all our planning and research we didn't have these helmets to use. So far Nolan is looking after things but I'm concerned about the future and having to purchase a different system to put into the helmets.

miken6qzt · Post by **miken6qzt** » Mon Jul 02, 2012 4:51 pm

Yes, it's still too short. Nolan will sell you a 6 inch extender cable.

When you get it back, take a square plastic zip-tie bracket, which you can get from radio shack and attach it in front of where it plugs in on the bottom of the helmet, then zip-tie the cord to it. This will give you a strain relief for the cord. You'll just have to unplug the helmet at the bike connetion now.

cbx4evr · Post by **cbx4evr** » Mon Jul 02, 2012 6:40 pm

miken6qzt wrote:Yes, it's still too short. Nolan will sell you a 6 inch extender cable.

When you get it back, take a square plastic zip-tie bracket, which you can get from radio shack and attach it in front of where it plugs in on the bottom of the helmet, then zip-tie the cord to it. This will give you a strain relief for the cord. You'll just have to unplug the helmet at the bike connetion now.

Do you have a part number or more info on the extender cable?? I may as well try and get that from them too while I'm at it.

miken6qzt · Post by **miken6qzt** » Mon Jul 02, 2012 11:17 pm

No I'm sorry, you'll have to ask Nolan. You have to give them the make and year of your bike, and the color band around you'r cord.

Don't forget, you want the 90 deg. Mini phone plug, not the straight one.

cbx4evr · Post by **cbx4evr** » Tue Jul 03, 2012 9:56 am

miken6qzt wrote:No I'm sorry, you'll have to ask Nolan. You have to give them the make and year of your bike, and the color band around you'r cord.

Don't forget, you want the 90 deg. Mini phone plug, not the straight one.

From the info I got from the Nolan distributor in Canada they have redesigned this system and are now using a totally different set up. One of the things they have changed is the plug connection at the helmet. It is no longer a mini-jack but a mini USB connector like on a GPS. It is at 90 degrees. You said phone plug so not sure if this is the same as what you have or not.

miken6qzt · Post by **miken6qzt** » Thu Jul 05, 2012 9:38 am

If I were you I'd get on skype and call Nolan (CIMA Int.) direct.

A mini usb plug sounds even worse than a mini phone jack.

There is simply too much stress on the connection. Just rechecked the website and nothing has changed.

http://www.nolan-usa.com/product.php?pr ... 103&page=1

1585 Beverly Court, Unit 118, Aurora, IL 60502
866-2HELMET 630-701-1601 fax:630-701-1606

cbx4evr · Post by **cbx4evr** » Thu Jul 05, 2012 3:08 pm

The info on CIMA's web site is out of date. I'm confident that my contact here in Canada knows what he is talking about. He knew exactly what the issues were with the Goldwing system. We had a lengthy discussion about this and I am so far satisfied with the service although I haven't got the replacement. I bought my systems in the USA and he is still helping me.

This is a picture of the new cable. Looks like a decent upgrade to me and length shouldn't be a problem.

miken6qzt · Post by **miken6qzt** » Thu Jul 05, 2012 5:54 pm

They're not showing that one on the company's website. Make sure that it is the cable for the 1500 Goldwing. Supposedly there is a specific coor band around the "made for" Goldwing cable.

cbx4evr · Post by **cbx4evr** » Thu Jul 12, 2012 6:31 pm

You have to go right to Nolan Italy web site for the info.

miken6qzt · Post by **miken6qzt** » Fri Jul 13, 2012 9:19 am

Well, good luck to you. I hope you have better luck then the rest of us. Please let me know how it works for you.

cbx4evr · Post by **cbx4evr** » Mon Aug 13, 2012 7:30 pm

Today I received the replacement Com systems from Nolan. I must say their after sales service and warranty was excellent. Took a little while to get here but it was worth being patient for. The new system is substantially upgraded. New cable is great and should no longer give any problems. Certainly long enough. Also the system no longer requires a "chip" to operate. I haven't installed into the helmets yet but did hook them up on the bike and they sound pretty decent.

ogilly0753 · Post by **ogilly0753** » Thu Aug 16, 2012 9:51 am

We purchased the Nolan helmets with N-Com bluetooth last December. From what I understood from Nolan was that if we wanted to go bluetooth the rider would need the intercom cable to connect to the Gold WIng Intercom system. This worked to hear the radio & CB however it does not work if you need to transmit on the CB or try to use the intercom system on the Wing. While transmitting all I and others hear is a loud squeal and the same when I was going to use a non-bluetooth helmet with Wing Intercom system. I later found out that where you plug into the Nolan helmet (N90), it is for input ONLY not output hence the loud squeals. I have gone back to J&M wired headset and will install the J&M CFBR-1800 to pair up with my Garmin Zumo 660. At this point my feelings about N-Com is that I will pass on them. I see that the new N-104 bluetooth sounds improved but I will wait to hear how well that works. For now we like the helmets but not N-Com.

cbx4evr · Post by **cbx4evr** » Tue Aug 28, 2012 4:27 pm

If it's any consolation my system with the new Nolan Goldwing MCS system is excellent. Sound is very clear and I have none of the issues I experienced earlier. I wouldn't hesitate to recommend a Nolan N-Com system but you have to be sure that you are getting the newest system. There are still a lot of the old systems available and they are junk.

ogilly0753 · Post by **ogilly0753** » Wed Aug 29, 2012 11:11 am

I thought I was getting the newest system for N-Com but apparently not, so if Nolan N-Com does not provide quality control then their loss. I just got to figure out what to do with my bluetooth system I have now. I also talked wiht another couple who have Nolan helmets with N-Com (non-bluetooth) and they had squealing issues as well. They have removed their N-Com and put in their old system and everything is working fine. This has me thinking right now if the cable between the bike & helmet was the right one. Oh well too late now.

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