GPS Sena Wireless Issue

[AssnBrad]

I recently purchased a Sena 2.0 Blue Tooth Headset with a Sena Wireless Blue tooth for the rider and passenger to connect to the infotainment system. I paired the Blue Tooth headset with the Wireless system and it worked great but then I depressed the talk toggle and the sound reduced, as it is supposed to while the parties chat however it stayed in that reduced state and now I can talk freely without depressing the talk button but cannot hear the music through the headset very well. I tried everything I can think of but nothing works. I expect that the problem might be mechanical i.e. the button is stuck on but in case it is something else I should be doing to get it back to normal mode I would love to hear about it.

thanks

AssnBrad