Fibro Concept Motorcycle Trailers

[saxnwings]

Attn: Fibro Concept Trailer Owners!
I recently completed a road trip on my GL1800 while towing my Fibro concept trailer. As the trailer was a few years old and the wheels had started to lean in like the old Volkswagens, I ordered and had installed brand new axle assemblies from the factory in Quebec. New tires were also bought, balanced and installed. On the way home the right axle assembly cracked allowing the inside of the tire and wheel to rub on the trailer body. This destroyed the tire and almost set the trailer on fire. Fibro concept refuses to accept any responsibility for the failure and will not provide a replacement part or pay for the repairs and tire replacement. The part was a month old when it failed. It appears to be a faulty weld that resulted in the failure. If any Goldwing owners have a fibro concept trailer I would strongly recommend that they check the axle assemblies for cracks prior to any trips. I would also suggest that anyone considering buying a trailer to tow behind their motorcycle avoid Fibro Concept due to they apparent lack of concern for parts failure and they lack of after sale support. This was a dangerous situation and I was lucky no one was injured. Photo available.

[Viking]

Time for a lawyer. Them Fibro Concept folks ain't great at service without more money changing hands. I sold my Fibro Concept to a guy from Rouyn Noranda, because he is close to their factory, and can take the trailer to them.

[cbx4evr]

That's interesting.

Last spring Costco was selling trailers made by a Quebec company called Lugg and Roll.

A number of folks in our GWRRA Chapter bought them. All of them have had problems with axles. Seems that the axle/wheel assembly is some kind of tapered fit that loosens from use. Two of these buyers had issues on a trip to Alaska that had them welding the axles so they would move. Upon return the trailers were returned to Costco and fully refunded. One person is currently in contact with Transport Canada because the company refuses to honour the warranty since it recently changed hands.

So to add to the advice - stay away from Lugg & Roll trailers too.

[saxnwings]

Thanks to all the replies. Fibro Concept seems to feel after market support is secondary to sales. This could be a good product but my experience dictates otherwise as does the experience of the mainviking.
I would like to hear from other owners.