Vertical Trailer Hitch Problems


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echinus1988
Posts: 216
Joined: Fri Jul 19, 2013 7:53 pm
Location: Denver, Colorado
Motorcycle: 1982 GL1100 Aspencade, 1980 GL1100, 2006 GL1800, 1989 Suzuki GS450L, 1981 Honda CM400

Vertical Trailer Hitch Problems

Post by echinus1988 » Wed Apr 11, 2018 7:09 pm



Hi All,

This pertains to my 2006 GL1800.

I bought a vertical hitch from Big Bike Parts through my Honda dealer. Since it's my first hitch that I am installing (I work on bikes so I am somewhat versed) I followed their instructions to the letter. Got it all done, final check and then put my rear fender on.

The fender pushes against the hitch edge. Pushes the fender out about 1/4". I have gone over the instructions again and cannot see anything I did wrong. Everything is where it should be but the fender is being pushed out.

I have been in contact with the company and they are being as helpful as they can but the pictures only go so far. Since I am working, my son is taking it to the dealer I bought it from to see if they can help. I hope they see something I missed. The company says they haven't had this problem before, so why now is my question.

Anybody have any ideas? I'm open since I need to resolve this in 2 weeks since I leave on a trip May 6th. I would like my trailer with me.

The first picture is the fender and how it's pushed out. The second is looking up under the fender where the hitch is pushing on the fender. The third is just the hitch, can't really tell that it is past the fender area.

I'm open to any suggestions. The dealer I bought this from wants to charge me 1 hour labor to look at it. Needless to say I am not happy.

Thanks
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AZgl1800
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Location: Lake Oologah Indian Territory USA
Motorcycle: '02 GL1800

Re: Vertical Trailer Hitch Problems

Post by AZgl1800 » Wed Apr 11, 2018 7:59 pm

the receiver on mine is below the edge of the fender, so the drawbar does not even get near the fender.

there is about two inches clearance between the vertical square tubing an the fender.
~John

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echinus1988
Posts: 216
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Location: Denver, Colorado
Motorcycle: 1982 GL1100 Aspencade, 1980 GL1100, 2006 GL1800, 1989 Suzuki GS450L, 1981 Honda CM400

Re: Vertical Trailer Hitch Problems

Post by echinus1988 » Thu Apr 12, 2018 6:55 pm

That's the problem. I have NO clearance. The vertical part pushes my fender out about 1/4". I may just grind things down. I don't have a lot of time to play with. Three weeks I leave on vacation. And my trailer is going with me!

The manufacturer told me it was the correct part but I explained I followed the instructions to a letter.

The dealer I bought both my motorcycle and my hitch from wanted to charge me to look at it. I can't say I was too happy with that. The service manager and parts manager finally got involved. They looked at it and hopefully are looking into what can be done. I hope to hear from them tomorrow.

As far as the 2", I don't have that and I bolted to the correct spot so I don't know.

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minimac
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Motorcycle: 1993 GL1500 Aspencade
2006 Burgman Executive
2007 Yamaha Majesty
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Re: Vertical Trailer Hitch Problems

Post by minimac » Fri Apr 13, 2018 7:15 am

Shouldn't get angry with the dealer. They didn't make it, and they didn't install it. They were just the middleman. How hard would it be to cut and reweld it where it needs to be? At least it would be right for your trip.

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echinus1988
Posts: 216
Joined: Fri Jul 19, 2013 7:53 pm
Location: Denver, Colorado
Motorcycle: 1982 GL1100 Aspencade, 1980 GL1100, 2006 GL1800, 1989 Suzuki GS450L, 1981 Honda CM400

Re: Vertical Trailer Hitch Problems

Post by echinus1988 » Sat Apr 14, 2018 11:01 am

You misunderstand. If I order the wrong part, it's my fault. It's my expense. Actually happened with ordering tires at a shop. I paid and took them even though they were wrong because I ordered them. It was my fault that I ordered the wrong size tires, not the dealer.

Now we have a dealer that sells a product from a supplier. I ask them for the correct one for my bike, they show me the options or in this case the option and say it will fit. I have a problem so I call the supplier because like you say, the dealer is a middle man. The supplier asks for pictures, I took about 7-8 pictures and sent them. They look and ask me to take it to the dealer so the dealer can check it and see if there is anything wrong with it. I call the dealer and talk to the service department. I tell them what the supplier asked me to do. They say ok, bring it in and we'll look at it.

Did they mention the cost at that time? No, they said bring it in and they'll look at it. If there is going to be a cost, then at least tell me so I can make an informed decision instead of driving over and then being told. I talked to the same person that I talked to over the phone.

Did I get angry? No but they knew I wasn't happy. And I did buy both my motorcycle and the hitch from them. I had them wire the motorcycle and fix a few problems. So, at least give me the courtesy of letting me know if there is going to be a charge up front. That's what bothered me the most. I try to be loyal to one place instead of bouncing around and I usually buy from a brick and mortar shop. Why, because I get support when I need it. I could have saved money on this hitch by going online, I didn't. Am I right? I think I am. Not everyone will agree and that's ok.

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echinus1988
Posts: 216
Joined: Fri Jul 19, 2013 7:53 pm
Location: Denver, Colorado
Motorcycle: 1982 GL1100 Aspencade, 1980 GL1100, 2006 GL1800, 1989 Suzuki GS450L, 1981 Honda CM400

Re: Vertical Trailer Hitch Problems

Post by echinus1988 » Sat Apr 14, 2018 11:02 am

Oh, as for cutting and rewelding, I don't know honestly but I am considering that option also. Thank you for the input.

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MikeB
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Location: Tacoma, WA
Motorcycle: 1998 - GL1500 Aspencade.
2003 - GL1800A

Re: Vertical Trailer Hitch Problems

Post by MikeB » Sat Apr 14, 2018 11:59 pm

It appears that you have the 52-825 - Vertical Receiver Hitch GL1800 by Big Bike Parts installed.

I looked it up on You Tube:




and the Big Bike Parts website;
http://www.bigbikeparts.com/templates/p ... catalogNo=

I don't understand how they can market it for the 2001 through the 2012 GL1800. It looks like the hitch is made for the 2012 and subsequent GL1800's. Starting in 2012, the rear fender was set back further than the 2001 through the 2011 years. Even the You Tube Video shows a 2012.

I think you need a different hitch but I am no expert by any stretch of the imagination. I have only installed two Kuryakyn hitches, a Dauntless Hitch and a Bushtec hitch, all on pre 2008 GL1800's and they all fit perfectly.
MikeB
Tacoma, WA, USA

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echinus1988
Posts: 216
Joined: Fri Jul 19, 2013 7:53 pm
Location: Denver, Colorado
Motorcycle: 1982 GL1100 Aspencade, 1980 GL1100, 2006 GL1800, 1989 Suzuki GS450L, 1981 Honda CM400

Re: Vertical Trailer Hitch Problems

Post by echinus1988 » Thu Apr 19, 2018 4:37 pm

I watched that video and they also hook it up differently but then it's supposedly for a different bike altogether. They use the rear crash bar bolt to hook up to. I did ask about it and was told that other bikes use that arrangement.

My dealer helped me and got in touch with them and they are sending out a new one so that I can remove the old one, put the new one on and hopefully solve it. I then will send the old one back. It works for me and I hope it fits this time. Time is tight since I leave in a little over 2 weeks and haven't had a chance to tow the trailer with the GL1800 yet. I'm not anticipating any problems but then I wasn't anticipating problems installing the hitch.

We'll see how it goes.



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