Intercom volume


Information and questions on GL1800 Goldwings (2001-2017)
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Billstigger
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Intercom volume

Post by Billstigger » Wed Dec 04, 2019 3:29 pm



I have an 08 Goldwing and am wondering if there is a way to increase the intercom volume. Music, CB volumes are plenty loud, but the intercom volume is not. I have the volume from the dash set to 20, but we must yell to be heard at highway speeds. We have replaced headsets and cords several times over the years and nothing changes. As I said all other volumes are way more than loud enough.
Any help or ideas would be appreciated.



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newday777
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1983 GL1100A Wineberry 36,000 miles

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Re: Intercom volume

Post by newday777 » Thu Dec 05, 2019 9:50 am

Are you using matching headsets as in an actual pair of the same headset number and brand??

Billstigger
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Re: Intercom volume

Post by Billstigger » Thu Dec 05, 2019 10:42 am

Yes, J&M performance. Have replaced them several times as we get new helmets over the years. I'm thinking of trying the elite series 801 head sets thinking maybe more volume.

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newday777
Posts: 1302
Joined: Tue Jan 11, 2011 5:21 pm
Location: Milford NH summer and fall Oceanside, CA winters(N San Diego) with lots of miles riden between
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1983 GL1100A Wineberry 36,000 miles

1975 CB750 K5 Planet Blue 7,800 miles

1976 CB750 K6 Anterris Red 25,000 miles

Past rides
1999A Restored and sold at 19,000 miles

1999SE Totaled by cager at 105,000 miles

Re: Intercom volume

Post by newday777 » Thu Dec 05, 2019 11:09 am

Contact Sierra Electronics. They repair goldwing radios for over 20 years and can tell you what you need to do. You might have a blown resistor in the radio intercom.
They are also J&M dealers that can address that too.

https://www.sierra-mc.com/radioservice.asp

Billstigger
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Re: Intercom volume

Post by Billstigger » Thu Dec 05, 2019 11:49 am

Thanks, I didn't think of contacting Sierra....

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MikeB
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Re: Intercom volume

Post by MikeB » Thu Dec 05, 2019 1:03 pm

You could also contact Larry at Wing Connect. https://wingconnect.com/
MikeB
Tacoma, WA, USA

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Viking
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Re: Intercom volume

Post by Viking » Thu Dec 05, 2019 9:45 pm

Have you gone through the volume base settings on your radio? Each sound source has it's own settings. I believe they are cycled through by pushing the volume dial, then adjusting the one you want. I cannot check this for sure because my bike is stored for the winter at this time.
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alwrmcusn
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Re: Intercom volume

Post by alwrmcusn » Fri Dec 06, 2019 8:26 am

I had the same "problem" and was told that the volumes are different for headsets and speakers. Can't remember who explained it to me but the fix was to put on the helmet/headsets and then push the volume knob and then adjust the headset volume as you would adjust for the speakers.
My 2008 GL1800 did not have a user manual when I bought it so I did a search and found a download manual...that has been helpful a few times and the various GL1800 and trike online sites have been VERY helpful.
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Billstigger
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Re: Intercom volume

Post by Billstigger » Fri Dec 06, 2019 10:45 am

I did that, volume is maxed out!!

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kwthom
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Re: Intercom volume

Post by kwthom » Sun Dec 08, 2019 8:16 am

Okay, do you have another rider that could plug in *their* equipment to be certain that it's not the bike? :?:

How about the reverse - could you plug YOUR headset into another bike and be certain that your headset and microphone is operational and adequate? :?:

As another user stated, it's possible that the internal radio amplifier circuit has failed at some point in time. If I'm recalling, there is a single amplifier that's driving the output in parallel (between rider & passenger) when the intercom circuit is enabled. Doing the above checks would complete the isolation process. At that point, contacting the previously-mentioned sources for estimates on repair might be your next step.

Hope this helps...luck to you!
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Billstigger
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Re: Intercom volume

Post by Billstigger » Sun Dec 08, 2019 8:57 am

I have not plugged my helmet and headset in to another bike. I have tried several different headsets on my bike with no difference. Just to make this
situation clear, I have somewhat decent volume thru the intercom, it's just not enough for windy highway speeds. I don't think I have a system failure, rather
than just a weak output. I'm going to contact Sierra Electronics for some advise. Thanks for your input!

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newday777
Posts: 1302
Joined: Tue Jan 11, 2011 5:21 pm
Location: Milford NH summer and fall Oceanside, CA winters(N San Diego) with lots of miles riden between
Motorcycle: 2008 Cabernet Red. Level 4

1983 GL1100A Wineberry 36,000 miles

1975 CB750 K5 Planet Blue 7,800 miles

1976 CB750 K6 Anterris Red 25,000 miles

Past rides
1999A Restored and sold at 19,000 miles

1999SE Totaled by cager at 105,000 miles

Re: Intercom volume

Post by newday777 » Sun Dec 08, 2019 10:46 am

Billstigger wrote:
Sun Dec 08, 2019 8:57 am
I have not plugged my helmet and headset in to another bike. I have tried several different headsets on my bike with no difference. Just to make this
situation clear, I have somewhat decent volume thru the intercom, it's just not enough for windy highway speeds. I don't think I have a system failure, rather
than just a weak output. I'm going to contact Sierra Electronics for some advise. Thanks for your input!
Then your helmets are the suspect I would be leaning towards. What are you using for helmets?? Many have poor noise insulating qualities.

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MikeB
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Re: Intercom volume

Post by MikeB » Sun Dec 08, 2019 1:13 pm

newday777 wrote:
Sun Dec 08, 2019 10:46 am
Billstigger wrote:
Sun Dec 08, 2019 8:57 am
I have not plugged my helmet and headset in to another bike. I have tried several different headsets on my bike with no difference. Just to make this
situation clear, I have somewhat decent volume thru the intercom, it's just not enough for windy highway speeds. I don't think I have a system failure, rather
than just a weak output. I'm going to contact Sierra Electronics for some advise. Thanks for your input!
Then your helmets are the suspect I would be leaning towards. What are you using for helmets?? Many have poor noise insulating qualities.
And, a lot of the problems stem from speaker placement inside the helmet. With some headset speaker designs, if the speakers are placed somewhere other than directly in front of the ear opening, the audio will be too low for higher noise levels.
MikeB
Tacoma, WA, USA

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newday777
Posts: 1302
Joined: Tue Jan 11, 2011 5:21 pm
Location: Milford NH summer and fall Oceanside, CA winters(N San Diego) with lots of miles riden between
Motorcycle: 2008 Cabernet Red. Level 4

1983 GL1100A Wineberry 36,000 miles

1975 CB750 K5 Planet Blue 7,800 miles

1976 CB750 K6 Anterris Red 25,000 miles

Past rides
1999A Restored and sold at 19,000 miles

1999SE Totaled by cager at 105,000 miles

Re: Intercom volume

Post by newday777 » Sun Dec 08, 2019 3:42 pm

And, a lot of the problems stem from speaker placement inside the helmet. With some headset speaker designs, if the speakers are placed somewhere other than directly in front of the ear opening, the audio will be too low for higher noise levels.
Good point Mike. Speaker placement is a key factor and need to be moved around to get optimal volume.

Billstigger
Posts: 7
Joined: Sun Jun 16, 2019 4:19 pm
Location: Cumberland, Md
Motorcycle: 2008 Gl1800 Roadsmith Trike

Re: Intercom volume

Post by Billstigger » Wed Dec 11, 2019 3:13 pm

Maybe I can move the speakers a little. They are in the speaker pockets. Helmets are Arai, and HJC. We have several sets of helmets from Modular to open face
3/4. All seem to perform the same.

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newday777
Posts: 1302
Joined: Tue Jan 11, 2011 5:21 pm
Location: Milford NH summer and fall Oceanside, CA winters(N San Diego) with lots of miles riden between
Motorcycle: 2008 Cabernet Red. Level 4

1983 GL1100A Wineberry 36,000 miles

1975 CB750 K5 Planet Blue 7,800 miles

1976 CB750 K6 Anterris Red 25,000 miles

Past rides
1999A Restored and sold at 19,000 miles

1999SE Totaled by cager at 105,000 miles

Re: Intercom volume

Post by newday777 » Wed Dec 11, 2019 3:17 pm

As you listen to the other speak, move the helmet side to side a little bit to see if it gets louder. Sometimes its just a 1/4" off that makes the difference.



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